Print Page | Sign In | Register
HBAA How to win business during site inspection
Register Tell a Friend About This EventTell a Friend

 Export to Your Calendar 22/10/2019
When: 22nd October 2019
9:00 am
Where: The Studio
7 Cannon Street
Birmingham, West Midlands  B2 5EP
United Kingdom
Presenter: Rosemary Bannister
Contact: HBAA

Online registration is available until: 15/10/2019
« Go to Upcoming Event List  

All courses are 1-day courses and include training materials, refreshments, lunch, and a show round at the hosting venue.


HBAA Members - £215 + VAT

Non-HBAA members - £270 + VAT


Does this apply to your hotel or venue?  To be sure this isn't you why not send your team on this interactive and motivating workshop to increase your sales conversions and maximise business opportunities.

We'll be focusing on improving your venue presentation skills and learning some simple but effective sales techniques.  There will be lots of opportunity to practice new found skills with industry specific scenarios.

This course has been developed as a result of feedback received during the 2019 HBAA Forum.

Course Objectives

  • To build rapport with the customer
  • To be able to identify customer needs effectively
  • Confidently and persuasively pitch their venue to the customer's specific needs
  • Stand out from the competition
  • Know how to build upselling and closing techniques into the appointment without coming across as "pushy"
  • Understand how to include the agent in the appointment
  • Create an individual action plan that boosts personal sales performance

Target Audience

Members of the team who routinely carry out customer site inspections, showorunds and fam trips.  This could be members of the M & E team, sales people and duty managers

Find Us
HBAA Executive Office
MSS - Portland House
1 Coventry Road
Market Harborough
LE16 9BX

Tel: 0845 5050 150
Sign up for the HBAA News Bulletin
Follow Us